Technical Sales Advisor – Commercial

Certikin is looking for a dynamic, motivated, high performing Technical Sales Advisor. Our Commercial Division is responsible for the sales and technical support of all our pool & spa products to our commercial customers across the UK. The successful candidate will be responsible for dealing with technical sales enquiries and providing a high level of customer service. Based in our Head Office in Witney, Oxfordshire.

The job includes:

• Handling technical and sales enquiries from customers via the telephone and email in a prompt and efficient manner
• Build lasting relationships with our customers and suppliersLiaise with customers, relevant departments and any necessary third parties regarding
  product availability, delivery times & other relevant circumstances
• Attending Trade Shows and Company led seminars (as and when required)
• Deal with all technical queries referred by the Sales Order Processing department
• Provide capacity for processing sales orders as demand dictates
• Provide both written and verbal quotations where necessary for Commercial products
• When instructed, log in to telephone system to pick-up ‘over-flow’ inbound telephone calls
  from Sales Order Processing Department
• Liaise with and to follow up leads from External Sale Executives, e.g. progress visit
  reports and correspondence
• Promote product initiatives and assist in the promotion of designated lines

What you will bring to the role?

• Previous experience of business-to-business sales/technical support
• Account Management or previous sales experience
• Technical skills/practical thinker with a strong sale focus
• Exceptional interpersonal and negotiation skills
• Excellent time management and organisational skills