Export Sales Administrator

Certikin is looking for a dynamic, motivated, high-performing Export Sales Administrator to join our Export Team.

In this exciting and varied position, you will manage export sales orders from quotation through to dispatch. You’ll work closely with customers, suppliers, freight forwarders and internal departments to ensure seamless order processing and the highest level of customer satisfaction.

The job includes:

• Handle invoicing and coordinate the dispatch of export orders
• Prepare written quotations and develop an in‑depth understanding of our extensive technical product catalogue to provide customers with accurate and tailored product specifications
• Manage all required export documentation accurately and efficiently
• Liaise with customers, suppliers and freight forwarders to ensure smooth logistics
• Process sales orders and collaborate with internal departments to ensure timely delivery
• Respond to sales and technical enquiries from existing clients and new leads via email and phone
• Deliver world‑class customer service at every stage of the sales process

What will you bring to the role?

• Highly organised with strong attention to detail
• Confident communicating with customers globally
• Comfortable managing multiple tasks in a fast‑paced environment
• A proactive problem‑solver with excellent customer service skills
• Experienced in export, logistics, or a similar sales support role (desirable but not essential)

About Certikin

Certikin is a leading supplier of pool and spa products in the UK. We offer a wide range of products, including pool covers, heating and ventilation equipment, pool cleaners, and more. Established in 1963, Certikin has built a reputation for premium quality and innovation in the wet leisure and water treatment industry.

Certikin is part of the Fluidra group, a global leader in the pool and wellness industry, which allows them to serve over 50 countries with a diverse product portfolio

Why Join Us?

Your role will be office-based, working 37 hours a week within a close-knit and highly knowledgeable team.

We are offering an annual salary of between £28,500 – £30,000, depending on experience, plus a performance-related bonus.

Competitive Pension Plan: Secure your future with our 4% pension contribution. We invest in your long-term financial well-being, ensuring you have a solid foundation for retirement.

Generous Holiday Allowance: We believe in work-life balance. Start with 25 days of holiday, and as you grow with us, enjoy up to 28 days with long service. Take the time you need to relax, recharge, and spend quality moments with your loved ones.

Comprehensive Health Cash Plan: Your health matters to us. Our health cash plan helps cover everyday healthcare costs, from dental check-ups to physiotherapy, giving you peace of mind and support when you need it most.

Cycle to Work Scheme: Promote a healthy lifestyle and reduce your carbon footprint with our cycle to work scheme. It’s a great way to stay fit, save on travel costs, and contribute to a greener environment.

Long Service Awards: We value loyalty and dedication. Our long service awards recognise and reward your commitment to the company, celebrating your milestones with us.

Employee of the Season: We appreciate hard work and excellence. Our Employee of the Season program acknowledges outstanding performance, giving you the recognition you deserve.

Free Parking: Enjoy the convenience of free parking at our head office. Save time and money with easy access to your workplace, making your daily commute hassle-free.

At Certikin (part of Fluidra), we are committed to both the professional and personal development of our employees. Thanks to our highly qualified team of experts we are able to fulfil our main mission: To create the perfect pool and wellness experience responsibly. In conjunction with this, our purpose is to turn water into a better world.